FAQ

No your warranty is intact. All OEM’s write in their contract, which comes with the Printer, that the warranty is not void if you use refilled or remanufactured cartridges. Only if it is proven that the cartridge directly caused damage to a Printer part, then can use to repair that part. NUWAYS CREATION warrants repair/replacement of a printer part directly damaged by our cartridges without any cost to you

If sub-stand cartridges with sub-standard parts, inks and toners are used, they can damage your printer and reduce its life. For example, if a Drum in a Laser cartridge is not replaced, then it can definitely reduce the life of a printer. Lastly constantly trying to fix a paper jam or ink leaking in printers can reduce the Printer life. NUWAYS CREATION uses 100% imported inks, toners and parts. We also use specific ink/Toners for specific parts. Our Cartridges are tested prior to and post refilling. The quality is as good as OEM and reduction in Printer life is a non-issue. We are so convinced about our quality that we provide large volume customers “Free” printers and do the maintenance and repairs free of cost for the duration of the contract.

It is unlikely that our cartridges will spoil the printer. The only case where a printer can get spoilt by a cartridge is if it uses sub-standard parts, incompatible inks or is not tested and cleaned thoroughly before refilling. NUWAYS CREATIONS uses an automated process for testing, cleaning and refilling. All Inks used in Ink Cartridges are strictly compatible to the cartridge Model. All Parts in a Laser Toner as well as the Toner are imported and specific to that Toner. Each cartridge is put through a stringent Quality Control Process before being delivered to a customer. This ensures that we deliver virtually zero-defect cartridges. In the unlikely event this does happen e warranty replacement/repair f any part damaged directly on account of our Cartridges.

The “Core” or “Empty” cartridge is what has been supplied by the OEM. In Inkjet we use very high quality Inks from, USA and Europe to deliver OEM like Quality. 
In Laser Toners, all parts used are sourced from USA and Europe and are 100% patent protected and compatible for each model of Laser Toners to deliver the desired Quality/Yield. The Toners used are specially formulated by leaders in the Industry and ensure that the Cartridge Prints the color or Mono prints s good as OEM  for more information visit our quality page. 

Our refilling/remanufacturing process and use of 100% imported Inks, Toner & Parts and emphasis on strict Quality Control, ensure that our cartridges delivery quality equivalent to OEM. We fill in the exact quantity of Ink and Toner as required for each cartridge ensuring hat the yield is not impacted and as good as OEM. In some cartridges, where it is possible to fill more than the OEM specified quantity, we fill in extra ink/toner (Taking care to prevent overflow during printing) ensuring that you get a higher yield than OEM in similar print conditions.

We take great pains to ensure that each cartridge we deliver is high quality and problem-free. However, in the unlikely event a cartridge gives a problem, we can send our technician to check if it is a printer related issue or a cartridge related issue. If it is a cartridge related issue, we immediately replace the cartridge at no cost or refund the full amount based on your preference. If any printer part is found to be damaged directly due to use of our cartridge, which is highly unlikely, we will get the part repaired or replaced at no cost to you. For more information check Nuways Cartridges Warranty. 

No it s not illegal to refill or remanufacture or use refilled/remanufactured cartridges. The OEM Printer guarantee is clear on allowing usage of such cartridges.Additionally, all  NUWAYS CREATIONS  Inks, Toners & Parts are sourced from International Manufacturers who have got heir own patents from this.  NUWAYS CREATIONS  is very clear in its policy of not violating any laws or patents of any OEM. We do not compete with the OEM’s. We co-exist with the OEM’s. We even promote their printers with our clients.  NUWAYS CREATIONS  services that part of the market, which is price-conscious and wants to use high quality OEM printers but cannot afford the recurring consumable costs.